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Data Deletion

Last Updated: October 17, 2026

This page explains how to ask Financi (R.R.T Technologies Ltd., hereinafter: "the Company", "we") to delete data that reached us through Financi's social media accounts, and how to revoke Financi's access to an account in the platform's own settings. It supplements our Privacy Policy.

Which accounts and what data

We connect the Company's own brand accounts to the service – Facebook Pages, Instagram professional accounts, Threads, TikTok, X and LinkedIn Pages – in order to publish posts, read performance numbers and answer comments and messages. We only connect accounts that the Company owns or administers, after an authorised person has logged in through the platform itself and granted the permissions. Depending on the permissions granted, we may hold:

  1. Basic account details: an ID and a name or handle.
  2. Posts we publish and their performance numbers: reach, impressions, views, engagement, clicks and follower counts.
  3. Comments and messages that people send to a Financi account: the sender's handle, the text and the time, so that staff can reply.
  4. OAuth access tokens that make the connection possible. They are stored encrypted.

Comment and message text from LinkedIn is kept for up to 48 hours, and author identifiers for up to 24 hours, as the platform requires. From the other networks, data is kept only as long as it is needed to handle and answer the message, and is deleted on request. We use this data only to publish, measure and reply. We do not sell it, we do not use it to build advertising profiles, and we do not use it to train AI models.

Who can ask for deletion

  1. Anyone who sent a comment or message to a Financi account on a social network and wants us to delete that content and the identifying details we stored.
  2. Staff or authorised people who connected an account to the service and want us to delete the connection and the data stored from it.

How to submit a request

  1. Email support@financi.co.il with the subject: "מחיקת מידע / Data deletion".
  2. State the platform (Facebook, Instagram, Threads, TikTok, X or LinkedIn) and the account handle or name that was used. For example, the account that sent the message, or the account that was connected to the service.
  3. We will confirm receipt by email and complete the deletion within 30 days.

Revoking Financi's access in the platform

You can remove Financi from the list of authorised apps on your account at any time, directly on the platform. The paths below are general, and menu names may differ between versions.

  1. Facebook and Instagram: Settings → Business integrations, or Apps and websites → remove Financi.
  2. Threads: Settings → Account → Website permissions.
  3. TikTok: Settings → Security → Manage app permissions.
  4. X: Settings → Security and account access → Connected apps.
  5. LinkedIn: Settings → Data privacy → Permitted services.

Revoking access stops Financi's access to the account. For us to also delete the data we already hold, send a deletion request as described above.

Contact

For privacy questions and requests: support@financi.co.il. More about how we handle personal data is in our Privacy Policy.